Privacy policy

Saven respects your privacy and is committed to protecting it. We recognise your need for appropriate protection and management of the personal information we learn about you while you visit or use Saven's Services. This Privacy Policy lets you know how we use and protect that information. The information that we receive depends on what you do during your visit, what information you provide, and what service(s) you request.

Your use of Saven's Services including,, as well as other websites we may add in the future and the Saven mobile application, as well as other mobile applications we may add in the future (collectively the 'Mobile Apps')

signifies your consent to our processing of your information as described in this privacy policy. If you do not agree to the terms of this privacy policy, please do not use Saven's Services.

You agree that Saven may share any and all information and communications Saven collects from you in connection with your use of Saven's Services with participating law enforcement agencies, government departments and/or public safety officials for the purposes of facilitating citizen dialog, information exchange, responding to emergencies, and other official uses, and you hereby consent to such disclosures. If you do not want Saven to disclose your information as described above, please do not use any Saven Services.

Information Saven Gathers and Tracks.

Saven collects two kinds of information about visitors:

1. Personal Information. When you register for an account, request a service or information, submit feedback, post information onto your public profile, post information to the mobile app or participate in a forum or survey, we may need to ask you for personal information such as your name, address, email address and telephone number, geolocation along with other information you may wish to provide for effective use of Saven's Services ('User Information').

2. Non-Identifying Information. We may also collect certain indirect and/or aggregate information as a result of your use of, and interaction with, Saven's Services ('Usage Information'). We may also use certain standard web measurement and tracking technologies such as 'cookies,' web server logs, or other statistics programs to collect Usage Information and track and record how you use Saven's Services. This data is anonymous and does not personally identify you. Usage Information helps us measure the success of Saven's Services and its features or pages and to improve your online experience. Your browser may have an option that allows you to accept cookies, reject cookies, or receive notification when a cookie is sent, but you should note that the use of such restrictive browser settings may limit your use or the convenience of Saven's Services. We do not use spyware, adware or any other similarly intrusive software. We may create Anonymous Information records from User Information by excluding information (such as your name and email address) that make the data personally identifiable to you ('Anonymous Information'). Saven reserves the right to use and disclose Usage Information and Anonymous Information to third parties in its sole discretion. Collectively, Usage Information, Anonymous Information and User Information are referred to in this Privacy Policy as 'Information'.

    How We Use Your Information.

    By providing your Information to us, you consent to our use of your Information in the following ways as applicable:

    • to provide information that you request;

    • to create your account;

    • to indicate to other users that you have completed various activities;

    • to share with law enforcement agencies, government departments and/or public safety officials for the purposes of facilitating citizen dialog, information exchange, responding to emergencies, and other official uses

    • to share with service providers as necessary to provide the services you request;

    • to combine with or enhance the information provided by third parties for marketing purposes;

    • to contact you, respond to your inquiries, and send you information;

    • to notify you of services that we believe may be of interest to you;

    • to analyse, manage and improve Saven's Services;

    • to notify you of important new changes to Saven's Services;

    • to help us diagnose problems with our server or other technical issues relating to the performance of Saven's Services; or

    • for other purposes required for compliance with applicable laws.


    We use commercially reasonable security procedures to protect the information you share with us from unauthorised access or disclosure. However, your email transmissions and/or other communications containing User Information may be unlawfully intercepted or accessed by third parties and/or Saven's Services may be subject to hostile network attacks or administrative errors. We cannot and do not guarantee the security of any information transmitted over the Internet. Even after we receive your User Information, we cannot guarantee that your User Information may not be accessed, disclosed, altered, or destroyed as a result of a breach of our commercially reasonable efforts or as a result of any other event beyond our reasonable control. Accordingly, we cannot and do not guarantee that your User Information is completely secure and safe from such risks. For the avoidance of doubt, WE expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing or otherwise offering any definitive promise of security in connection with your User Information or Usage Information.

    Privacy Protections for Children

    Saven's Services are not directed at children. Therefore, we do not wish to receive, nor do we knowingly collect, personal information from minors. We expressly request that no child under the age of 13 use Saven's Services or provide any information.

    Linked Sites

    Saven's Services may link to other websites not controlled by Saven. Although we try to be careful in the selection of our strategic service and technology partners, we are not responsible for the privacy or security practices of any other websites, and you acknowledge and agree that any use of such other websites is entirely at your own risk. You should carefully review the privacy and security practices of the other websites before you provide such websites with any of your personal information.

    Disclosure of Your Information.

    1. You agree that Saven may share any and all information and communications Saven collects from you in connection with your use of Saven's Services with participating law enforcement agencies, government departments and/or public safety officials for the purposes of facilitating citizen dialog, information exchange, responding to emergencies, and other official uses, and you hereby consent to such disclosures. If you do not want Saven to disclose your information as described above, please do not use any Saven Services.

    2. For certain Saven Services, some elements of User Information are made available to other users (e.g., if you comment publicly on a Broadcast).

    3. We may share general activity information relating to the use of the Saven's Services by various users, to indicate to other users that such activities are taking place. For example, various features may indicate to others (using first name, last initial) that you have signed up, acknowledged a Broadcast or earned a badge.

    4. We may share your Information with third party service providers to provide you with Saven Services; to conduct quality assurance testing; to facilitate the creation of Accounts, or to provide technical support. These third party service providers are required not to use your Information other than to provide the services requested by Saven. You expressly consent to the sharing of your Information with our service providers for the sole purpose of providing services to you.

    5. We may disclose your Information when we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, customers or other users of Saven's Services, or anyone else who could be harmed by such activities, or is appropriate or necessary to enforce our rights, take precautions against liability, investigate and defend against any third-party claims or allegations, and/or protect the security or integrity of the Saven.

    6. We may disclose your Information to respond to judicial process and provide information to law enforcement agencies in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law, or in the good-faith belief that such action is necessary to comply with state and federal laws

    7. We may disclose your Information with your consent.

    8. We may share some or all of your Information with our Affiliates, in which case we will require our Affiliates to honour this Privacy Policy. 'Affiliates' means a parent company, any subsidiaries, joint ventures, or other companies under a common control.

    9. We may sell or buy other businesses or entities. In such event, we may transfer or assign the information we have collected as part of such merger, acquisition, sale, or other change of control to another company. In such transactions, your User Information may be included in the transferred business assets. Such company will assume the rights and obligations regarding your User Information as described in this Privacy Policy. You agree that we can accordingly assign, sell, license or transfer any information, including User Information, that you have provided to us to those third parties directly involved in the transfer or disposition of such assets.

    10. Also, in the unlikely event of our bankruptcy, insolvency, reorganisation, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your User Information is treated, transferred, or used and your User Information may be included in the transferred assets.

    11. We may use your Usage Information to identify and develop products and services that may be of interest to you and we may send you information about special offers, products, services, programs, promotions, surveys, publications, invitations or other opportunities from ourselves or our Partners that may be of interest to certain demographic groups. We do not sell your User Information to third parties.

    Feedback; Removal from Contact List; Changing Information

    If you have a question or comment about Saven's Services, or wish to update your contact information or be removed from our contact list, please email us at If you do not want to receive further promotional materials from us, simply contact us at the email address listed above or respond to the link in the mail you receive, and request to be removed from the contact list. Once we receive your request, we will use commercially reasonable efforts to remove your name from the contact list. If you wish to update any of your User Information and are unable to do so through Saven's Services, please contact us at such email address, and we will use commercially reasonable efforts to update your contact information accordingly. Please be aware, however, even if we update your User Information in our contact list, or we remove such information, it may still be stored in other databases (including those kept for archival purposes) and may still be used to compile aggregated or demographic information for supply to third parties in accordance with this Privacy Policy. We may also be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements).

    International Users

    By using Saven's Services, you agree and acknowledge that Saven's Services are hosted in Australia. If you are attempting to access Saven's Services from a physical location in any region with laws or regulations governing personal data collection, use, and disclosure that differ from Australian laws, please be advised that through your continued use of Saven's Services, which is governed by Australian law, this Privacy Policy, and the Terms of Service, you are transferring your User Information to Australia and you consent to the application of the laws of Australia and/or the State of Western Australia with respect to any dispute arising from or related to the Privacy Policy and/or your use of Saven's Services, other than such rules, regulations, case law, and/or international treaties that would result in the application of the laws of a jurisdiction other than the Australia or the State of Western Australia, and the exclusive jurisdiction of the State of Western Australia, AUSTRALIA. YOU EXPRESSLY CONSENT TO SAVEN’S PROCESSING OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. YOUR PERSONAL INFORMATION MAY BE PROCESSED BY SAVEN IN THE COUNTRY WHERE IT WAS COLLECTED AND IN AUSTRALIA. AUSTRALIA LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY. IF YOU REPRESENT AN ORGANISATION, YOU WILL BE RESPONSIBLE TO ENSURE THAT EACH MEMBER OF YOUR ORGANISATION (INCLUDING EMPLOYEES AND CONTRACTORS) ABOUT WHOM PERSONAL INFORMATION MAY BE PROVIDED TO SAVEN HAS GIVEN HIS OR HER EXPRESS CONSENT TO SAVEN’ PROCESSING OF SUCH PERSONAL INFORMATION.


    If any part of the Privacy Policy is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Privacy Policy shall continue in force and effect.


    This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use your User Information, we will prominently post notice of changes on the Saven website. These changes will be effective immediately for existing and new users of Saven’s Services. Changes to this Privacy Policy may affect our use of User Information that you provided us prior to our notification to you of the changes. Continued use of Saven’s Services, following notice of such changes, shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

    Jordan Holzmann


    +61 415 438 333

    Effective: 17 March 2018




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